Disclaimer: While we eagerly await the opening of The Crossings – here’s what residents and families are saying about our other locations.
Testimonials from Our Residents & Their Families
Before I came here, I was terrified: leaving home, house, friends, familiar things altogether.
Now, I am so glad that I am here! My skills were declining fast, my memory was unreliable, I forgot all kinds of things and was lucky if I finally remembered some eventually. Really, I came here expecting the worst.
Ironically, I find myself quite comfortable with the staff and residents. The staff is composed of people who demonstrate patience, who overlook our declining abilities, who suffer the angry, needy, and lonely with great patience and gentleness. They have a genuine patience with all residents.
Three times a day we go to the dining hall to eat. At that time, we select the dishes we want from a rather exhaustive list of things available that day. Also, one can order things which are not on the menu as well. This is particularly good since each person has different preferences. They do a remarkable job of meeting all the various needs.
In my former life, I taught school; but I was quite happy leading a solitary life. Now, for the first time, I have many new friends, enjoy a variety of social experiences, and have discovered that I really love being around so many kinds of people! So far from sulking in my room, I have wonderful friendships and a wide choice of social experiences.
What I expected never materialized! Really, I am extraordinarily lucky to be here and to finish out my life with friends, caring staff, and a constant supply of different things to experiences which I would not have had I not come here.
Since none of the activities are required or expected, each person is free to participate or to choose not to.
I understand that you are in the process of making a decision about moving to an assisted living facility. Since my father has experienced living in two homes, (a competitor) and The Crossings, I can tell you a little bit about his experience. I can only say that I wish The Crossings had been built when we first moved my father here from Philadelphia. I am not going to criticize (the competitor) but I will point out the things at The Crossings that were so much better for my father.
My father spent his last year at The Crossings. It was such a blessing for both him and I. The care provided my father allowed me to spend quality time with him, either in his room, or outside. We would go out for walks, sit on the porch, or participate in some of the activities that were offered. The Crossings was spotless. His room and the entire facility was always very clean. His laundry was always done on time. My father was always very clean and shaven. The hairdresser on the premises made sure his hair was neatly cut. The CNA’s, the girls that took care of my father were wonderful and caring. Some of them became his dear friends till the end. The dining room is also a joy. The food is spectacular, always freshly cooked. Fresh fruit is available every day. A much healthier fare. They also have a wonderful therapy group, available to work with the residents there, my father took advantage of all three, Physical therapy, Occupational therapy, and Speech therapy. But most of all, the atmosphere is one of happiness and joy. There is much “smiling” in the air. Not only is the staff fantastic, but the residents are a very special group of folks. I think you would enjoy getting to know some of them.
I hope my comments will help you make a decision about your future home at The Crossings.
Four years ago we researched and visited a number of communities and from our perspective it quickly became clear that The Crossings at Bon Air was best for us! One of the first things that impressed us was the attitude, sincerity and friendliness of the staff. Four years later the family feeling still remains.
I’ve been here less than a year but I love it. Everything they promised before we moved in has come true. I love my room here and I can enjoy doing what I like to do… I can pursue my hobbies. I certainly like the people that work here. I am 100% content and I mean that with sincerity. I don’t have any reservations about it.
It is so important to me to share how happy my dad is now that he is at The Crossings. My dad has some dementia, and I realize he requires special needs and care. The staff there have provided that for us. Also, when I first talked to The Crossings, I told them dad was quiet and did not want to participate in activities. However, since becoming a resident at The Crossings, dad has renewed social skills, and is now one of the Ambassadors for The Crossings. His physician was previously concerned that he had lost weight; however, since moving into The Crossings dad has gained weight and his physician is very encouraged over this.
For anyone looking for the place that is “good enough” for those you love, The Crossings is that place. Moving Dad to an Independent/Assisted Living facility was an extremely difficult decision for my family. The Crossings facility has been the answer to my prayers. The staff welcomed us with open arms. Dad felt as though he was at home when he arrived. The Crossings staff helped me with the move, including the smallest of details, such as locking down the elevators and removing boxes. The Community was there every step of the journey to ease my worries and her support didn’t end when the move-in was complete. Andrea continues to reach out to Dad to make sure he is “OK” and checks in with me to make sure I am as well. She is the face of The Crossings. Her genuine personal approach is how we were able to get through a difficult time. Knowing my Dad is comfortable and feels at home at The Crossings means everything to our family.
I drove passed the building as it was being built. My daughter and I lived together, and the home was becoming too small for the both of us. The two major points for me choosing The Crossings at Harbour View, were the fact that I could afford the move, as well as being close enough to be able to see my daughter on a regular basis.
I have been living here at The Crossings at Ironbridge for 8 years and this is the best senior living community I’ve ever seen. What impresses me most is the care and competence of the staff and I commend the management. The community is superb and the menu is fantastic and delicious. The community is clean and inviting, which truly makes it feel like home.
My reason for moving here was that I was lonely. And I knew I needed a change. When I came here I fell in love with the place, as it brought back a lot of memories from the past. The staff was great and didn’t treat me like just another “tenant,” and that’s the case even now. I wake up every morning feeling great because I know I have so many friends and so much to do! The only time I’m in my apartment is in the morning and the evening. I feel like I’m on a cruise ship! My children are also pleased knowing I’m here and happy as well.